FAQs

1. Do you ship worldwide?

Yes! We ship to most countries around the world. Shipping times vary depending on your location, but orders usually arrive within 7–15 business days.

2. How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use that number to check your delivery status anytime.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

4. Can I cancel or change my order?

Yes, you can request a change or cancellation within 24 hours of placing your order. After that, your order may already be processing or shipped.

5. What is your return policy?

If you’re not satisfied with your order, you can request a return within 14 days of delivery. Please visit our Refund Policy page for full details.

6. How long does shipping take?

Shipping usually takes 7–15 business days, depending on your location. In some cases, it may take a little longer due to customs or local courier delays.

7. Is checkout secure?

Absolutely! Our store uses SSL encryption to protect your information and ensure a safe shopping experience.

8. How do I contact customer support?

You can reach us anytime via our Contact Us page or email at: support@brightnestusa.store@gmail.com Our team will respond as quickly as possible.